FAQ
Frequently Asked Questions (FAQ)
How can I place an order?
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the steps to complete your purchase.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods as listed during checkout.
How long does shipping take?
Shipping times depend on your location and the selected shipping method:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: Varies by destination
Can I return a product?
Yes, we accept returns within 14 days of receipt, provided the product is in its original condition. Visit our Return Policy for more details.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us immediately at info@miakoeln.com with your order details and photos of the item.
Do you ship internationally?
Yes, we offer international shipping. Delivery times and costs vary by country.
How can I contact customer support?
You can reach us via email at info@miakoeln.com or by phone at +43 664 3974867 during business hours.
For more details, please visit our website: www.miakoeln.com.